Defining Your 'True Regular' Math
Not all regular customers are created equal. Learn how to identify and nurture your most valuable regulars using data-driven insights and proven mathematical models.
A data-driven approach to understanding customer value
What Makes a 'True Regular'?
A True Regular is more than just a frequent visitor. They're a cornerstone of your business who exhibits specific behavioral patterns:
- Consistent visit frequency (weekly or bi-weekly)
- Above-average order value
- High engagement with your brand
- Strong likelihood to recommend
Calculating True Regular Value
To identify your True Regulars, we need to look at multiple data points:
- Visit frequency over time
- Average order value
- Lifetime value prediction
- Social influence score